Returns, Exchanges, & Refunds

At HomeFit Living Essentials, we want you to feel confident and informed when shopping with us. Because we work with a variety of suppliers, returns, exchanges, and refunds are not available for every product.

Please check the “Return Policy” section in the product description of each item to see:
    •    Whether the product is eligible for return, exchange, or refund
    •    The timeframe allowed for submitting a request
    •    Any special instructions or conditions

General Policy Overview

    •    Eligibility: Only select products are eligible for returns, exchanges, or refunds.
    •    Timeframe: Each eligible item has a specific return/refund window listed in its description.
    •    Condition: Items must be unused, undamaged, and returned in original packaging (if applicable).
    •    Final Sale: Items marked as “Final Sale” or “Non-Returnable” cannot be returned or exchanged.

How to Submit a Request

If your item is eligible, here’s how to begin the process:

Step 1: Contact Us
Email: support@homefitlivingessentials.com
Include:
    •    Your order number
    •    The item name
    •    Whether you want a return, exchange, or refund
    •    A brief reason for the request
    •    Photos (if the item arrived damaged)

Step 2: We Review Your Request
We’ll check if your request:
    •    Meets the product’s eligibility guidelines
    •    Falls within the correct timeframe
    •    Has sufficient evidence (if required)

Step 3: We Coordinate with the Supplier
Once approved, we’ll reach out to the supplier to:
    •    Confirm next steps
    •    Arrange for return shipping or exchange
    •    Process your refund if eligible

Step 4: You’ll Receive Instructions
We’ll email you with:
    •    A return shipping address or exchange confirmation
    •    Shipping/tracking instructions (if applicable)
    •    Refund processing timelines

Refunds

    •    If approved, your refund will be issued to your original payment method.
    •    Please allow 5–10 business days for the refund to appear on your statement. (depending on bank)
    •    Shipping costs are non-refundable unless the item was damaged or incorrect.

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Exchanges

    •    If eligible, exchanges will be shipped after the original item is returned and inspected.
    •    All exchanges are subject to product availability.
    •    You’ll receive tracking information once your new item ships.

Returns

•    Returns must be sent to the designated return address provided via email.
    •    Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.
    •    We will notify you when your returned item has been received and inspected.

Important Notes

 •    Unauthorized returns will not be processed. Please wait for instructions before shipping anything back.
    •    We work with multiple suppliers, so return procedures may vary slightly depending on the item.
    •    Items returned without approval or outside the eligible window will not qualify for refund or exchange.

Questions?

Please reach out to our support team before placing your order if you’re unsure about a product’s return eligibility.

Email: support@homefitlivingessentials.com
We’re here to help!